When you make a booking on the website of Bedandbreakfast ApS or its agents, the booking is binding on your part. You pay an amount to secure the booking.
Bookings can either be a request booking or an instant booking. This will be indicated in the information provided by each individual landlord.
When you, as a guest, have filled in the necessary information to make a booking, you also accept that Bedandbreakfast ApS or its agents may send you emails regarding the booking before, during, or after your stay.
For any booking, an amount is paid, which may consist of a prepayment for the stay, booking fees, credit card fees, bank charges, or other costs associated with the booking and/or third-party costs.
Only the portion of the amount that is a prepayment for the stay with the landlord will be deducted from the payment to the landlord.
No amount will be charged to your account until a booking is confirmed by the landlord.
When a guest makes a booking, it can be paid in various currencies. When you, as a guest, receive a bill from the credit card company/bank for your payment, there may be a difference compared to the exchange rate at the time of booking. These differences have nothing to do with Bedandbreakfast ApS or its agents, and you cannot later claim compensation from Bedandbreakfast ApS or its agents.
Payments to the landlord are always made in local currency.
Any changes to a booking will be considered a cancellation of the booking and a new booking. There will be no form of refund or compensation related to a change in a booking.
If a confirmed booking is canceled, no refund will be issued regardless of the reason for the cancellation.
Certain insurance companies offer insurance to cover the amount in case of cancellation or illness.
All cancellations must be made through your reservation on the Bedandbreakfast ApS website or the agents' website and are only valid if the cancellation is made in this manner.
In the event that the guest does not arrive, no refund of the paid amount will be issued.
If the guest is prevented from arriving for any reason or arrives late due to an accident, the guest must inform the rental property.
The landlord has the right to charge the full amount in the case of a no show.
If you arrive with fewer people than booked, the rental property will charge for the number of people mentioned in the booking.
If you arrive with more people, an additional charge will apply for these guests.
All information on the website is the responsibility of the rental property and no one else.
Bedandbreakfast ApS or its agents cannot be held responsible for this information.
If any issues arise before arrival, they should be addressed to the rental property in the first instance.
During your stay, all complaints/requests should be directed to the rental property.
After your stay, all complaints should be directed to the rental property.
If the guest and the rental property cannot reach an agreement, complaints should be directed to Bedandbreakfast ApS or its agents, who will respond to the complaint or forward it to Bedandbreakfast ApS or its agents.
Any costs associated with the complaint, including translation or other expenses, will be borne by the complainant. This payment must occur before the complaint is processed. Bedandbreakfast ApS or its agents will notify you of this.
Bedandbreakfast ApS or its agents are not responsible for the complaint, and Bedandbreakfast ApS or its agents cannot be held liable for anything before, during, or after the stay.
The legal venue for Bedandbreakfast ApS or its agents shall be Copenhagen. Danish law shall apply in connection with any disputes.
If Bedandbreakfast ApS or its agents or the rental property are unable to fulfill your booking due to circumstances beyond the control of Bedandbreakfast ApS or its agents or the landlord, no claims for compensation or refunds of paid amounts can be made. This includes war, earthquakes, terrorism, blockades, natural disasters, fire, transportation delays, strikes, industrial incidents, and epidemics. In this context, neither the rental property nor Bedandbreakfast ApS or its agents will bear any responsibility for losses in any form.
No refunds will be issued.
Bedandbreakfast ApS or its agents have a website where you, as a guest, can make one or more bookings.
Bedandbreakfast ApS or its agents are not responsible for the content, prices, images, or texts, as it is the landlord who provides the necessary information.
This is a service website for guests who wish to make bookings.
Bedandbreakfast ApS or its agents do their utmost to ensure that the information on the website is correct.
All bookings are made directly with the landlord and constitute an agreement between the landlord and the guest.
Bedandbreakfast ApS or its agents act solely as intermediaries.
Bedandbreakfast ApS or its agents only charge a deposit/prepayment for the guest's booking, as well as costs associated with this.
Bedandbreakfast ApS or its agents cannot be held responsible for any of this information on the website.
To use this website, the user must be at least 18 years old.
In the event that a guest attempts or engages in any form of abuse of the site, the guest may be excluded from using the website. If the guest attempts or engages in any form of illegal activity, the guest will be prosecuted and held accountable for their actions.
This also applies if the guest engages in actions with the landlord; the landlord may hold the guest accountable for their actions and may pursue legal action against the guest.
Bedandbreakfast ApS or its agents have the right to provide the landlord with the information that the guest has provided to Bedandbreakfast ApS or its agents.
All listed prices include all taxes and fees at the time the booking is made.
Bedandbreakfast ApS or its agents or the landlord may change prices in the event of changes in fees, taxes, or exchange rates, with clear documentation.